Privacy Policy

At Computer Station, we are committed to protecting your privacy and ensuring that your personal information is handled with care and in compliance with Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, services, and products.

1. Information We Collect

We may collect personal information from you in various ways, including when you:

• Visit our website or contact us via online forms.
• Purchase products or services from us.
• Sign up for newsletters, offers, or promotions.
• Request technical support or customer assistance.
• Apply for trade accounts or warranties.

The types of personal information we may collect include:

• Full name, email address, phone number, and postal address
• Payment details (processed securely through trusted third-party providers)
• Computer/device specifications for technical services
• Business details (if applicable)
• IP address, browser type, and website usage information through cookies and analytics

2. How We Use Your Information

Your information helps us provide a smooth and personalised experience. We may use it to:

• Process orders, payments, and deliveries.
• Provide IT and computer repair services in Adelaide and nearby areas.
• Improve our website functionality and services.
• Communicate with you about updates, offers, or promotions.
• Respond to your queries and provide customer support.
• Maintain records for warranties, repairs, and legal compliance.

3. Sharing of Information

We respect your privacy and only share your information in limited circumstances:

• With trusted third-party service providers such as payment gateways, couriers, or IT partners, solely for the purpose of delivering our services
• If required by law, regulation, or government authority
• To protect our rights, property, or the safety of our staff and customers

We do not sell, rent, or trade your personal information to third parties.

4. Data Security

We take reasonable steps to secure your personal data against misuse, loss, or unauthorised access. Our website uses SSL encryption, and sensitive payment details are processed only through secure third-party payment systems.
However, please note that no method of data transmission over the internet can be guaranteed as 100% secure.

5. Cookies and Analytics

Our website uses cookies and similar technologies to improve user experience, track website performance, and understand visitor behaviour. These may collect information such as:

• Pages visited
• Time spent on site
• Location-based data (general, not precise)

You can manage or disable cookies through your browser settings, but this may affect website functionality.

6. Your Rights

As a resident of Adelaide, South Australia, you have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate or incomplete data
• Opt out of marketing communications at any time
• Request deletion of your information (where legally possible)

To exercise these rights, you can contact us directly (details below).

7. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of external sites. We encourage you to read their privacy policies when visiting them.

8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in technology, law, or our business operations. Any updates will be published on this page, with the revised date clearly indicated.

9. Contact Us

If you have any questions about this Privacy Policy, wish to access or correct your information, or need to make a privacy-related complaint, please contact us:

Computer Station
Location: Adelaide, South Australia
Call: 08 8351 6866
Website: https://computerstation.com.au/

We aim to respond to all privacy inquiries within a reasonable timeframe in accordance with Australian privacy law.